If you have a question which is not here, please email hello@almalondon.co.uk and I'll be happy to answer

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Where are your products made?

All products are made by myself in small batches at my home in London

Do you use natural ingredients ?

The majority of my products are made using 100% natural ingredients. I do however have a couple of soaps made with fragrance oils which makes the product 97% natural

Are your products safe?

Yes, our products have all undergone testing and each have a Cosmetic Product Safety Report (CPSR). This is a legal requirement to sell cosmetics in the UK

How long does shipped take?

I aim to post within 3 working days, however during busy times please allow 3-4days. Items will be packaged as soon as possible and then sent by your chosen postage method

Do you ship internationally?

Unfortunately no, I only ship within the UK. This is something I'm wanted to do in the future

Can I make a return?

Unfortunately due to the nature of my items I do not offer returns or exchanges. If for any reason you are unsatisfied then please let me know within 48hours by emailing hello@almalondon.co.uk